Question 1

How to contact you?

Accepted Answer

You can contact us by phone or WhatsApp at 00 212 (0) 666 920 528You can also write to us at the following address: ksarjallal@gmail.com

Question 2

How to find the hostel?

Accepted Answer

The address is: Auberge Ksar Jallal - Commune of Fezna - JORF - MOROCCOYou can also find us on Google Maps by typing “Auberge Ksar Jallal Fezna”The GPS coordinates are "31.529300983682642, -4.448421173809409"If you have any difficulties, please contact us by phone or WhatsApp at 00 212 (0) 666 920 528

Question 3

Arrival and departure

Accepted Answer

You can arrive between 3 p.m. and 6 p.m. and you must vacate the room by 11 a.m. at the latest.If you arrive earlier or wish to leave later, we will do our best to accommodate you according to our availability.Upon arrival, you will be offered a welcome tea with pastries or fresh dates.

Question 4

Does the hostel have parking?

Accepted Answer

Shaded and secure parking is available free of charge to customers.

Question 5

Does the hostel offer WIFI?

Accepted Answer

Wi-Fi is available free of charge to customers in the main establishment.The password will be communicated to you upon your arrival

Question 6

Pet Policy

Accepted Answer

Pets are welcome, provided they respect the common areas so as not to disturb other guests.

Question 7

What languages do you speak?

Accepted Answer

We mainly speak Arabic and French.

Frequently Asked Questions